Ecobank Nigeria Upgrades Mobile App For Customer’s Seamless Banking Experience

October 6, 2025

Ecobank Nigeria Plc, the Pan Africa bank, has upgraded its mobile App to deliver optimum banking experiences for it customers nationwide.

The bank in a statement by the media unit on Sunday, said the upgrade is inline with its commitment to leveraging technology to empower individuals and businesses with seamless access to banking services.

According to the bank, the current mobile app features a modern design and improved functionalities, which includes but not limited to advanced facial recognition, seamless bill payments, airtime top-ups, and QR code payments, designed to make financial transactions easier for customers on the go.

Managing Director, Ecobank Nigeria, Mr Bolaji Lawal, said the new app leverages digital innovation to bring improved services and security to Ecobank Nigeria Plc, customers.

READ MORE; Ecobank Nigeria Set To Showcase Premier Innovators in Design and Build Expo Second Edition.

“The new mobile app represents another major step in our journey toward digital transformation.

“It enables individuals to manage their finances with ease and provides real-time access to essential banking services,” Lawal said.

He added that Ecobank’s goal was to make financial transactions more inclusive and accessible, particularly for customers in remote areas who may not have access to physical bank around their environment.

Executive Director, Commercial and Consumer Banking, Ecobank Nigeria, Mr Kola Adeleke, described the app as technology designed to meet the diverse needs of today’s digital customers.

READ MORE; Ecobank Promotes Saving Culture, Rewards Loyal Customers with N42m.

“The upgraded app comes with cardless onboarding, end-to-end card management for card requests, activation, PIN change, and blocking or unblocking accounts.

“It also offers end-to-end profile management, dormant account reactivation, and live monitoring of foreign exchange rates.”

He explained that the new mobile app features were developed to make banking simpler and more efficient, assisting customers to perform a wide range of transactions without visiting a branch, a reflection of Ecobank’s innovative drive.

“This app is not just a digital tool; it represents how we want to engage with our customers.

“Our goal is to make banking faster, smarter, and simpler,” Adeleke added. He noted that with growing mobile penetration across Africa, the app would help more Nigerians embrace digital banking and take full advantage of mobile-based financial services.

Ecobank, a member of the Ecobank Group, is constantly upgrading and leveraging cutting edge technology to position itself as one of the leading pan-African banks in the digital age.

Idris Buba
Idris Buba
Correspondent

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